US wholesale supplier of UPENDS disposable vapes. Bulk pricing for distributors and retailers.
From $2.99/pc · Volume Pricing
Q1.1 What products do you offer?
A: We specialize in the UPENDS UP9 disposable vape – 50,000 puffs, 20mL e-liquid, 5% nicotine, featuring a rechargeable device + replaceable pod design.
Q1.2 What are the UP9 specifications?
A: The UP9 features:
Q1.3 How should I store unused devices and pods?
A: Store at 15-25°C, avoid extreme temperatures, and keep away from direct sunlight. Check the production date printed on the packaging and rotate your stock accordingly.
Q2.1 What payment methods do you accept for wholesale orders?
A:
Q2.2 How do I place a wholesale order?
A: Message us on WhatsApp or email robert@upendswholesale.com with your desired quantities. We will confirm tier pricing, payment details, and delivery schedule.
Q2.3 Can I modify or cancel my order after payment?
A: Requests within 1 hour of payment may be accommodated. Email robert@upendswholesale.com immediately with your order details.
Q3.1 Where do you ship from?
A: All orders ship from our warehouse in Los Angeles, California. We currently ship within the United States only.
Q3.2 What are my delivery options?
| Method | Cost | Delivery Time |
|---|---|---|
| Standard Shipping (West Coast) | Free | 3-5 business days |
| Standard Shipping (East Coast) | Free | 5-7 business days |
Q3.3 How do I track my order?
A: Tracking numbers are emailed upon dispatch.
Q4.1 Can I return vaping products?
A: Due to the nature of vaping products, opened items cannot be returned. For quality assurance, we include 5-8% extra units with bulk orders to cover any defective pods.
Q4.2 How long do refunds take?
A: 3-5 business days after approval. Refunds are issued to your original payment method.
Q5.1 Do you verify customer age?
A: Yes. All sales are strictly for adults 21 and over. Wholesale buyers must be licensed retailers or verify legal purchasing age in their state.
Q5.2 What is your minimum order quantity?
A: Start with our $15 sample verification kit to test quality first, then order at the wholesale tier that fits your business. See our Wholesale Pricing page for tier details.
Q6.1 A pod isn’t working. What should I do?
A: Try these steps first:
Still stuck? Message us on WhatsApp with a short video and we will make it right.
Need live assistance?
Still have questions? Message us on WhatsApp (+86 139 0302 6819) or email robert@upendswholesale.com – our wholesale team replies within one business day.
Thank you for shopping with us! All wholesale orders are processed and shipped from our warehouse in Los Angeles, California.
Below you will find information about our shipping options, delivery times, and other important notes.
We deliver to addresses within the United States. All orders are processed within 1-2 business days (excluding weekends and public holidays). The delivery time is calculated from the shipping date.
| Shipping Method | Cost | Estimated Delivery Time |
|---|---|---|
| Free Shipping (West Coast) | Free (all wholesale orders) | 3-5 business days after dispatch |
| Free Shipping (East Coast) | Free (all wholesale orders) | 5-7 business days after dispatch |
